Dear valued patients and members of the community,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines.

While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.

For example:

  • Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office and your temperature will be taken.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment and may mean you need to wait in your car until your appointment time.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 206-935-1855 or visit our website at www.westseattlesmileco.com. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Drs. Johnston and Johnston and the WSSC Team


I would highly recommend visiting West Seattle Smile Co. for any of your present or future dental needs. I have been seeing Dr. Johnston for several years now and he has never disappointed. On Monday, October 1st I was in severe pain from what turned out to be a massive cavity on my wisdom tooth. Although the office was closed, Dr. J and his wife (whom is also a great doctor) came in on their day off to provide me the care I needed. If you are looking for a dentist that keeps you and your family in their best interest, Dr. J is the man you’ve been looking for.

- Bryan S

I had a wonderful experience! Dr Johnston was very professional and I definitely recommend this dental office to anyone!

- Kelsey T

Dr. J and his team are phenomenal. I appreciate how they go out of their way to make me feel at ease. Five stars really doesn’t seem like enough.

- Patrick C

I love everything about this dental practice. The people, the customer service and the education provided to its clients. If you are looking for a new Dentist, check out West Seattle Smile Co.

- Shelton S

Fantastic dental team. Everyone is so nice and friendly. Dr Johnston is great, very informative and gentle when working on my teeth. They didn’t make me feel stupid for any questions I had, and their staff was just as friendly. They sent out lots of communication before my appointments and made me feel welcome. We’ll be customers for as long as they are around!

- Bethany M

After 18 years of not having a dentist, I’ve finally found one! I have dental anxiety and Dr. Johnston and his staff have been so great and nice. There’s a lot of work to be done but we’re doing it in steps. Not going anywhere else! Highly recommend!

- Denise R

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